About Mike

Mike speaks to banking, fintech, retail, and technology audiences about AI, payments, innovation, and trend strategy. His talks combine a builder’s view from an industry leader with clarity, trust, and story-driven delivery.

  • Mike leads AI Technology & Transformation, driving AI strategy, innovation, and commerce initiatives that enhance customer experiences and business outcomes.

  • Mike Storiale leads AI Technology & Transformation, driving enterprise AI strategy, innovation, and execution. He oversees initiatives that scale AI and agentic commerce, modernize customer experiences, and drive business growth. His teams have built breakthrough products and partnered with leading technology companies to co‑create what’s next

  • Mike Storiale leads the AI Technology & Transformation for Synchrony, a leading consumer financial services company delivering credit, savings, and BNPL solutions that help people shop, save, and manage their finances.

    He is responsible for the company’s AI strategy, tooling, and governance, bringing practical, responsible AI into everyday work and customer experiences. His teams scale high‑value use cases, make AI tools accessible across the business, and advance AI commerce by using AI to personalize, embed, and optimize shopping and payment journeys.

    A founding leader of the company’s dedicated innovation teams, he has been responsible for building products to capitalize on disruptive trends by launching rapid prototypes and turning them into scalable solutions to remain on the cutting edge. In payments, his teams have built digital wallets, embedded platforms, and next‑generation payment experiences, partnering with leading technology companies to co‑create what’s next.

    Mike holds multiple issued and pending patents and brings deep experience in digital banking and business. Before Synchrony, he led Digital Banking for Ascend Bank and taught a master’s course in fintech at Brandeis University. He serves on the Board of Visitors for the Barney School of Business at the University of Hartford and is based in the NYC metro area.

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Signature Talks

  • Chat, Decide, Buy: Winning the agentic customer

    When the shopper is an AI agent instead of a person, everything about discovery, loyalty, and trust has to be rebuilt. Mike breaks down what agentic commerce actually looks like, how consumers are responding to the shift, and how brands can remain visible and trusted when the buyer is a bot.

  • The Innovation Strike Zone: Chasing the right ideas

    Every company chases shiny objects. Mike gives a practical framework for deciding what’s worth building, using real examples from his experience building innovation teams. We’ll share how to evaluate trends and decide what deserves investment, how to transform team culture, and what success metrics look like.

  • Finding value in failure and using it to drive innovation

    Leadership building innovative products requires empowering your teams to fail. Mike uses lessons from his experience on how to think about pilots, experimentation, and the discomfort of getting it wrong. We explore how to fail well, building a culture that brings pilots to scaled products, and how to ensure failure results in value.

  • What AI is actually changing in fintech

    Take a grounded, no-hype look at where AI is transforming financial services across authentication, fraud, payments, personalization, and customer service. Mike explores where AI creates trust and where it erodes it, how to separate AI value from the noise, why you should measure outcomes, and what companies are doing to measure AI at scale.

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